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Posted: Sunday, May 28, 2017 12:04 AM


Company Name:Spa One, LLC DBA Hand And Stone Massage and Facial Spa

Benefits Offered Vision, Medical, Life, Dental, 401K

Employment TypeFull-Time

Are you an exceptional Sales/Business Manager with a passion for the Spa Industry? Are you ready to take your Management career to new levels? Check out this great opportunity!

Available Position

Hand and Stone in Maryland is seeking a qualified and passionate Spa Manager to manage the daily operations of the spa. The ideal candidate will have management and sales experience- preferably in a hotel, retail, fitness or spa environment and also possess a strong entrepreneurial spirit.

Key Role Functions

· Successful sales experience, you must be able to sell so you can lead your team by example

· Providing excellent customer service and experiences to all clients and members through the answering of phone calls, setting appointments, greeting clients and membership sales and management.

· Oversee and manage all daily operations of the Spa.

· Communicate sales promotions and service options with clients

· Team Building including interviewing, hiring, training, and scheduling

· Train, monitor, and coach performance of all sales and service staff.

· Membership education and sales- including sales goals and incentives

· Human resource functions to include interviewing, hiring, disciplining and terminating.

· Passionately promote products and services with effective, clear communication

· Communicate with Service Provider team and maximize appointment book

· Marketing and promotion of Spa through the forging of local relationship with business and organizations, event participation, and corporate membership relationships.

· Meet monthly, quarterly and annual membership, product and gift card goals

Role Requirements

· Proven passion for communicating with people and providing consistent, excellent service

· Capability to work flexible hours including nights, weekends and some holidays

· Excellent verbal and written communication skills

· A fast learner, with a positive attitude; remain calm in fast pace environment

· Computer proficiency; knowledge of retail/appointment booking computer systems is a plus

· A strong team player with the ability to work independently under minimal supervision

· Exceptional organizational skills including attention to detail and multi- tasking

· Critical thinking skills, including customer conflict resolution

· Goal Oriented and Success Driven - Excellence is expected

· A true people person, someone who connects with others regardless of diverse backgrounds

· A leader who can motivate and influence others to be their best

· Skilled in Sales / Training / Customer Service

· Dedicated to their spa and willing to put in the time needed to be successful

· Positive / Engaged and cares about the spas clients and staff members

What's In It For You?

· Competitive salary and bonus pay structure

· Paid Time-Off

· Health insurance

· 401k with matching

· Dental Insurance

· Life Insurance

· Training and education

· Multi-unit company

· Professional and safe work environment

· Employee discounts on products and services

· Verizon cell phone discount

· Complimentary Services

About Hand & Stone Massage and Facial Spa- Hand & Stone is a rapidly expanding massage and facial spa franchise. The chain has over 300 locations nationwide. Being part of the local Hand & Stone team means that you are joining thousands of professionals nationwide in growing a brand that brings relaxation and relief to hundreds of thousands of consumers each year.

If you're a passionate and qualified professional, we'd love to hear from you! To join our team, please submit a resume via email for consideration!

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• Location: Langhorne, PA, Philadelphia

• Post ID: 38655768 philadelphia is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017