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Posted: Sunday, May 28, 2017 12:04 AM

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Company Name:Spa One, LLC DBA Hand And Stone Massage and Facial Spa

Benefits Offered Vision, Medical, Life, Dental, 401K

Employment TypeFull-Time

Are you an exceptional Sales/Business Manager with a passion for the Spa Industry? Are you ready to take your Management career to new levels? Check out this great opportunity!

Available Position

Hand and Stone in Maryland is seeking a qualified and passionate Spa Manager to manage the daily operations of the spa. The ideal candidate will have management and sales experience- preferably in a hotel, retail, fitness or spa environment and also possess a strong entrepreneurial spirit.

Key Role Functions

· Successful sales experience, you must be able to sell so you can lead your team by example

· Providing excellent customer service and experiences to all clients and members through the answering of phone calls, setting appointments, greeting clients and membership sales and management.

· Oversee and manage all daily operations of the Spa.

· Communicate sales promotions and service options with clients

· Team Building including interviewing, hiring, training, and scheduling

· Train, monitor, and coach performance of all sales and service staff.

· Membership education and sales- including sales goals and incentives

· Human resource functions to include interviewing, hiring, disciplining and terminating.

· Passionately promote products and services with effective, clear communication

· Communicate with Service Provider team and maximize appointment book

· Marketing and promotion of Spa through the forging of local relationship with business and organizations, event participation, and corporate membership relationships.

· Meet monthly, quarterly and annual membership, product and gift card goals

Role Requirements

· Proven passion for communicating with people and providing consistent, excellent service

· Capability to work flexible hours including nights, weekends and some holidays

· Excellent verbal and written communication skills

· A fast learner, with a positive attitude; remain calm in fast pace environment

· Computer proficiency; knowledge of retail/appointment booking computer systems is a plus

· A strong team player with the ability to work independently under minimal supervision

· Exceptional organizational skills including attention to detail and multi- tasking

· Critical thinking skills, including customer conflict resolution

· Goal Oriented and Success Driven - Excellence is expected

· A true people person, someone who connects with others regardless of diverse backgrounds

· A leader who can motivate and influence others to be their best

· Skilled in Sales / Training / Customer Service

· Dedicated to their spa and willing to put in the time needed to be successful

· Positive / Engaged and cares about the spas clients and staff members

What's In It For You?

· Competitive salary and bonus pay structure

· Paid Time-Off

· Health insurance

· 401k with matching

· Dental Insurance

· Life Insurance

· Training and education

· Multi-unit company

· Professional and safe work environment

· Employee discounts on products and services

· Verizon cell phone discount

· Complimentary Services

About Hand & Stone Massage and Facial Spa- Hand & Stone is a rapidly expanding massage and facial spa franchise. The chain has over 300 locations nationwide. Being part of the local Hand & Stone team means that you are joining thousands of professionals nationwide in growing a brand that brings relaxation and relief to hundreds of thousands of consumers each year.

If you're a passionate and qualified professional, we'd love to hear from you! To join our team, please submit a resume via email for consideration!

email to : hslanghorne@gmail.com

• Location: Langhorne, PA, Philadelphia

• Post ID: 38655768 philadelphia
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