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Posted: Saturday, March 24, 2018 12:16 AM


Tandigm Health provides innovative tools and resources to enhance the ability of Primary Care Physicians to provide the finest possible care, so patients get healthy and stay healthy. We are currently seeking an experienced Quality Assurance Project Manager to come join our team and assist us with our goal to make health care work better.
QUALITY ASSURANCE PROJECT MANAGER WEST CONSHOHOCKEN, PA The Business Solutions Team operates as a shared-service resource to support Tandigm’s programs in identifying and implementing process improvement opportunities to enable optimal services to be delivered to our internal and external customers. The Quality Assurance Project Manager(QAPM) is the driving force for managing improvement initiatives across Tandigm to deliver business benefits. The QAPM will support multiple projects and will be required to champion and deploy business and process improvement methodologies and toolsets across Tandigm.

ESSENTIAL FUNCTIONS: Consistently exhibits behavior and communication skills that demonstrates Tandigm’s commitment to superior customer service, including quality, care and concern with each internal and external customer. Partner with each department within Tandigm to build a culture of end to end operational excellence and quality assurance. Specifically this role will: Document departmental process flow Document departmental quality checklist Develop departmental quality assurance key performance indicators Work autonomously to continually develop Quality Assurance program Participate in process improvement initiatives to help deliver efficiencies and benefits to internal and external customers. Proactively identify, opportunities for operational performance improvement Present findings and recommendations with confidence and communicating to business owners and executive team. Challenge business owners to maximize opportunities from process improvement initiatives. Ensure risks and issues are identified and communicated in a timely fashion. Work collaboratively with business owner to resolve complex issues and avoid risks to the project. Promote and develop a continuous improvement culture across the business. Document and monitor business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives. Maintain weekly/monthly status reports to business owners tracking the status of the improvement project. Foster a partnership approach to working with the other teams across the organization. Performs additional duties as assigned.

EDUCATION: Minimum of Bachelor's level qualification in Business Management or related field.
EXPERIENCE: Minimum 5 years’ experience using leading methodologies and processes, i.e. Lean/Six Sigma or similar) Formal Business Improvement, Project Management or Business methodology experience. Uses an extensive range of persuasion and influencing techniques. Analyses, interprets and disseminates information in a manner that is suitable for all staff. Challenges the status quo to deliver agreed goals. Promotes an overall improvement and results focus that meets customer needs. Ensures problems are managed at the appropriate level and seeks to involve partners in joint problem solving. Proficient computer skills with Microsoft applications (PowerPoint, Visio, Project, Word, SharePoint and Excel)

To find out more about this opening and to apply, visit our website or send your resume to: .

• Location: Philadelphia, West Conshohocken, PA

• Post ID: 62576692 philadelphia is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018