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Posted: Tuesday, March 14, 2017 9:04 AM

Job Description:/h3:
If you are a personable individual with strong phone skills and a great work ethic, join the Euro Motorcars team We are seeking both part:time and full:time
receptionists/switchboard operators to work at our dealership in Bala Cynwyd, PA. You will provide customer relations and high:line administrative services for this markets premier BMW dealership. This is primarily a reception/clerical position with a heavy emphasis on telephone duties. If this sounds like the sort of position you have been looking for, we want to talk with you
You will operate a very busy dealership switchboard and approximately 90 of your work will be done over the telephone. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership.
Your specific duties will include:
:Answering inbound sales and service calls
:Collecting payment for both service and parts customers
:Greeting customers upon arrival and exit
:Maintaining a professional appearance and demeanor at all times
Job Requirements:
You must be a reliable and punctual self:starter with a great personality, voice and work ethic. You must also be a highly organized team player with an eye for detail. It is also important that you display excellent verbal and written communication and interpersonal skills as well as the ability to deal with difficult customers professionally, calmly and with great tact.
Specific qualifications include:
:High school diploma or GED
:Prior experience in telemarketing and/or hospitality
:Exceptional telephone skills, with a high level of comfort, and a professional voice and manner
:Computer proficiency, particularly in MS Office Suite (Word and Excel)
:Ability to learn new software programs
:Professional business appearance and demeanor
:Flexibility with regard to scheduling
:Automotive Dealership Prior experience with an automotive dealership a plus
:Public relations experience, a plus
:Cold call experience, a plus
:Experience using a customer relationship management (CRM) tool, a plus
:Experience running a business switchboard, a plus
We will provide you with hands:on training and on:the:job mentoring to ensure that you are prepared to meet the challenges of your role. Your hard work and professional dedication will be rewarded with a compensation package that includes benefits.
Company Description:/h3:
At EuroMotorcars, we strive to provide the highest level of quality and customer satisfaction in all our products and services to you. At all of our exclusive locations, Euro Motorcars Bethesda, Audi Bethesda, Euro Motorcars Devon, Euro Motorcars Germantown, BMW of the Mainline and Mini of the Main Line, your experience will be the highest in customer satisfaction from purchasing a new or pre:owned vehicle, bringing your Mercedes:Benz, Audi, BMW, MINI, Sprinter and smart in for service, purchasing genuine vehicle parts or Lifestyle Accessories, or just visiting our luxurious showrooms to preview the latest new vehicle makes and models.

Source: https://www.tiptopjob.com/jobs/64863639_job.asp?source=backpage


• Location: bala / cynwyd, Philadelphia

• Post ID: 37592636 philadelphia
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