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Posted: Friday, January 5, 2018 5:01 AM

Job Description:/h3:
Accurate (100) customer satisfaction through administrative support to the company and various departments by timely completing general clerical, receptionist and project based work. Project a professional Duff Company image through positive in:person and phone interaction.
:Stay true to the companys mission when accomplishing the desired results by performing the tasks.
:Protect the organizations value and operations by keeping information and plans confidential.
:Consistent application of Company policies and procedures as documented or requested by supervisor.
:Contribute to team effort by accomplishing related results as needed.
:Participation in appropriate departmental and committee meetings.
:Attendance at all Duff Company Meetings.
Tasks (include but are not limited to):
:Prepare monthly open orders analysis including explanation for every open order older than one month.
:Assist Receptionist in answering the telephones, following the proper phone etiquette procedures.
:Maintain the Earned Incentive schedules for measuring progress toward period goals.
:Responsible for assisting the President with special projects and various reports as needs arise.
:Complete department analysis schedules for deliveries and counter and cash sales.
:Track all open sales and purchase orders to get them processed in an expedited manner including reviewing UPS bills.
:Assist with sales quotes, evaluations and customer orders as needed.
:Responsible for faxing or emailing existing customers of training opportunities and tracking attendance.
:Research freight to be added to direct orders for invoice processing.
:Assist with preparing sales presentation packages and mailing lists.
:Manage the Qualified Lead program and vendor spiff programs.
:Upload all pricing updates into the companys ERP system.
:Maintain a good rapport with vendors in response to questions and problem.
:Respond promptly and courteously to all customer requests before the close of business each day.
:Assist the salesmen including typing correspondence, sales lists and advertising.
:Fills in for the Operations Administrative Assistant to complete and prepare the daily manifest and arranges LTL shipments.
:Fills in for the Receptionist to complete and prepare the end of day invoice processing for review.
:Maintain a clean and receptive atmosphere in the office
:Responsible for assisting the department with special projects and various other sales needs as arise.
:Keep supervisor informed and any discrepancies or problems.
Required Education:
High school diploma or equivalent.
Required Experience:
1:3 years of clerical experience.
Required Skills:
Supervisory Responsibilities: not applicable
Language Skills: Moderate. Communicate effectively internally and externally both in writing and verbally.
Mathematical Skills: Moderate arithmetic.
Computer Skills: Moderate. Microsoft Office Products especially Excel spreadsheets and graphs and SHIMS.
Reasoning Ability: Moderate.
Physical Demands: Light. Extended amounts of time sitting at a desk.
Work Environment: Office

Company Description:/h3:
Since 1947, Duff Co. has been your source when you need it now . . . or dont know how. Plumbing and heating supplies, pumps, water conditioning equipment and systems, and multifamily housing supplies. Duff Co. is now your one:stop source.
Duff Co. team members are available and on:call for emergency service, 24 hours a day, 365 days a year. We take our business as serious as yours. Our team, where the average tenure exceeds 20 years, enjoys the personal relationships with our customers. Duff Co.s reputation for a broad product line, excellent service, fast delivery and strong family values makes Duff Co. differ from other companies.
A lot of things have changed since 1947, including Duff Co. We have expanded our service and p


• Location: norristown, Philadelphia

• Post ID: 60460687 philadelphia is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018