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Posted: Friday, January 5, 2018 5:01 AM

Job Description:/h3:
Results:
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Accurate (100) customer satisfaction through administrative support to the company and various departments by timely completing general clerical, receptionist and project based work. Project a professional Duff Company image through positive in:person and phone interaction.
Procedures:
:Stay true to the companys mission when accomplishing the desired results by performing the tasks.
:Protect the organizations value and operations by keeping information and plans confidential.
:Consistent application of Company policies and procedures as documented or requested by supervisor.
:Contribute to team effort by accomplishing related results as needed.
:Participation in appropriate departmental and committee meetings.
:Attendance at all Duff Company Meetings.
Tasks (include but are not limited to):
:Prepare monthly open orders analysis including explanation for every open order older than one month.
:Assist Receptionist in answering the telephones, following the proper phone etiquette procedures.
:Maintain the Earned Incentive schedules for measuring progress toward period goals.
:Responsible for assisting the President with special projects and various reports as needs arise.
:Complete department analysis schedules for deliveries and counter and cash sales.
:Track all open sales and purchase orders to get them processed in an expedited manner including reviewing UPS bills.
:Assist with sales quotes, evaluations and customer orders as needed.
:Responsible for faxing or emailing existing customers of training opportunities and tracking attendance.
:Research freight to be added to direct orders for invoice processing.
:Assist with preparing sales presentation packages and mailing lists.
:Manage the Qualified Lead program and vendor spiff programs.
:Upload all pricing updates into the companys ERP system.
:Maintain a good rapport with vendors in response to questions and problem.
:Respond promptly and courteously to all customer requests before the close of business each day.
:Assist the salesmen including typing correspondence, sales lists and advertising.
:Fills in for the Operations Administrative Assistant to complete and prepare the daily manifest and arranges LTL shipments.
:Fills in for the Receptionist to complete and prepare the end of day invoice processing for review.
:Maintain a clean and receptive atmosphere in the office
:Responsible for assisting the department with special projects and various other sales needs as arise.
:Keep supervisor informed and any discrepancies or problems.
Required Education:
High school diploma or equivalent.
Required Experience:
1:3 years of clerical experience.
Required Skills:
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Supervisory Responsibilities: not applicable
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Language Skills: Moderate. Communicate effectively internally and externally both in writing and verbally.
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Mathematical Skills: Moderate arithmetic.
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Computer Skills: Moderate. Microsoft Office Products especially Excel spreadsheets and graphs and SHIMS.
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Reasoning Ability: Moderate.
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Physical Demands: Light. Extended amounts of time sitting at a desk.
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Work Environment: Office



Company Description:/h3:
Since 1947, Duff Co. has been your source when you need it now . . . or dont know how. Plumbing and heating supplies, pumps, water conditioning equipment and systems, and multifamily housing supplies. Duff Co. is now your one:stop source.
Duff Co. team members are available and on:call for emergency service, 24 hours a day, 365 days a year. We take our business as serious as yours. Our team, where the average tenure exceeds 20 years, enjoys the personal relationships with our customers. Duff Co.s reputation for a broad product line, excellent service, fast delivery and strong family values makes Duff Co. differ from other companies.
A lot of things have changed since 1947, including Duff Co. We have expanded our service and p

Source: https://www.tiptopjob.com/jobs/76730408_job.asp?source=backpage


• Location: norristown, Philadelphia

• Post ID: 60460687 philadelphia
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